Not registered on Network

[MrsPezz]

HELP. I've switched to EE since around Aug/Sept. Can't call out or receive calls! I'm waiting for very important calls and nobody can contact me. I'm paying for a service I'm not getting! I need this resolved ASAP. I cant contact EE using 150 or the other number. There's no live chat. It's ridiculous. Thinking of cancelling and putting in a claim. Please don't insult me by telling me to restart my phone this DOES NOT WORK! 

[Northerner]

Hi @MrsPezz 

• Does it say EE at the top of your phone. If not can you manually select EE from the network settings.
• Does this issue only occur in one location such as at home or everywhere. 
• What device do you have and did you get this device from EE.
• Are you PAYG or pay monthly contract.
• Are you in the UK. 

Have you checked your local network for issues.

https://coverage.ee.co.uk/coverage/ee

Thanks 

[bristolian]

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@MrsPezz wrote:

HELP. I've switched to EE since around Aug/Sept. Can't call out or receive calls!

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Has your phone worked in the intervening months? Or have you had problems for 3+ months and not reported them?