Not receiving texts

[Bigun77]

Recently changed from Vodafone, Samsung to ee iPhone 13

imessages are fine

texts are sending but not receiving 

apple have advised carriers issue. But the senders have no problem texting others with iPhones.

any help greatly appreciated.

[Leanne_T]

Hi @Bigun77

Thanks for coming to the community. 

Is this when you send a text message? 

Can you receive messages? 

Thanks 🙂

Leanne.