Not receiving LinkedIn Verification SMS

[magnesl]

For the past 2 days I am not getting any LinkedIn text . Contacted LinkedIn who mentioned the issue is with EE blocking them . 

I am not able to log in, as an HR it is a massive problem. EE is also blocking verification calls from LinkedIn

[bristolian]

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@southmartin wrote:

If EE has blocked the numbers that Linkedin use to send out the OTPs, then it very much would be an issue that is only fixable at EEs end

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Not necessarily true - assuming that a "block" is the reason for SMS non-arrival, then resolution depends on the reason for a block.

EE have introduced anti-spam measures on inbound automated SMS in recent time, and LinkedIn isn't the first to have issues with bulk/automated-SMS since. There have been anecdotal comments about 3UK experiencing similar, and O2 have also deployed very similar technology.

In these scenarios, if the end-user (LinkedIn or their bulk wholesaler) has been advised of the reasons for the "block", it is their responsibility to make any necessary changes. Advising their CS to blame an individual network would be an easy alternative.

This could of course, all be total speculation and the issue may be something else.

[stu_duffey80]

Did this get resolved as having same issue 

[stu_duffey80]

did you get this resolved as having same issue any help much appreciated 

[stu_duffey80]

I am having this issue getting sms from other services and apps not linkedin

[Katie_B]

Hello @stu_duffey80. 

Thanks for coming here and confirming that it's not just LinkedIn you are experiencing this with. 

Have you reported this to our technical care team?

Speak soon, 

Katie

[bristolian]

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@southmartin wrote:

If EE has blocked the numbers that Linkedin use to send out the OTPs, then it very much would be an issue that is only fixable at EEs end

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*IF* the reason is EE blocking, then the responsibility for resolving depends on what the reason for the blocking is.

[schm1dt]

This still seems to be an issue as of August 2025, for me it happened when I was trying to log into a throwaway LinkedIn account and get past the phone verification step. I'm going to assume the intermediary that LinkedIn uses for SMS/phone verification is probably rather shoddy and that may be why EE aren't letting their texts through, I can receive other OTPs fine from EE and other companies though for reference.

[Alex_H]

Hi @schm1dt,

Thanks for visiting the EE Community

If you are still having problems with certain texts coming through, in this case LinkedIn, I would recommend noting down the time and date of the text requests and getting in touch with our technical team. They will be able to investigate further and hopefully help sort it.

Alex