Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not Receiving any Bank verifying Texts

Go to solution
Garryshep
Investigator
Investigator

‎12-02-2022 04:47 PM

I have transferred from 3 to EE a few days ago and I'm not receiving messages from the likes of my banking apps to verify it is me.

i have spoken to Customer services but they say they cant help me, if i knew this i would not have changed over.

 

How do I solve this? 

 

Garry

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Garryshep
Investigator
Investigator
In response to XRaySpeX

‎14-02-2022 02:54 PM

Cant see anything from them but have to go with what customer services said.

 

problem I have is that I cant authenticate any of my bank apps etc, because i cant recieve any texts from them but can from friends.

 

 

wish I hadn't changed now.

 

Garry

View solution in original post

0 Helpful
4 REPLIES 4
Go to solution
XRaySpeX
Grand Master
Grand Master

‎12-02-2022 05:01 PM

Have you received confirmation from EE that your port is complete?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Go to solution
Garryshep
Investigator
Investigator
In response to XRaySpeX

‎12-02-2022 05:15 PM

Yes i have had confirmation that the port is complete and this came from the customer service team who i spoke to this afternoon.

 

Garry

0 Helpful
Go to solution
XRaySpeX
Grand Master
Grand Master
In response to Garryshep

‎12-02-2022 05:20 PM

But did you get the confirmation as a message, either email or text? I wouldn't believe it has until you do. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Go to solution
Garryshep
Investigator
Investigator
In response to XRaySpeX

‎14-02-2022 02:54 PM

Cant see anything from them but have to go with what customer services said.

 

problem I have is that I cant authenticate any of my bank apps etc, because i cant recieve any texts from them but can from friends.

 

 

wish I hadn't changed now.

 

Garry

0 Helpful