Not Receiving Texts Abroad

WarrenVercueil
Investigator
Investigator

I am currently in Australia and waiting for an important text from the NHS. I have roaming activated on my account, but I am not receiving any texts. 

I did receive a text from someone as a test, but I am not receiving previous texts when my roaming wasn't enabled. 

For example, I had a package delivered to my apartment which I usually receive a text message notification as well as an email. I only received the email. 

12 REPLIES 12

I've had someone text me. New texts are coming through. If you read above, the problem I'm having is older texts haven't come through. I was expecting to receive a text from the NHS, I usually receive texts for parcel deliveries (I only received an email). So the problem isn't with getting new texts but ones that I should have received once I activated roaming.

bristolian
EE Community Star
EE Community Star

Are the missing texts all automated ones rather than person-to-person?

Do you have a native EE number or a ported-in one? And if ported-in.. O2 by any chance?

Yes the missing texts are all automated ones. 

I have an EE number, not 02.