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No network

Lizzie1948
Visitor

‎19-02-2023 11:15 AM

Cannot make or receive calls.. says no network connection.. I've taken sim card out and cleaned and restarted phone...

I'm sim only and pay in DD so no billing issues ??

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎19-02-2023 11:24 AM

Hi @Lizzie1948 

What device do you have and where did you get it? 

Are you in the UK? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star
In response to Northerner

‎19-02-2023 11:34 AM

@Lizzie1948   Have you had a look at the network status in your area ?   Have a look at THIS  and click the check status tab.  If there is a fault it will say you could also report an issue. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.