07-07-2023 02:00 AM
Currently in USA. Before we left UK i bought my son and I the £15 pcm text, message, roam add on. All confirmed via text message. Now here, only calls & texts via TMobile work. NO DATA!!!! Useless as in foreign city requiring maps, directions, TripAdvisor, travelling info etc etc. Tried calling EE on 150 8 times in 3 days. Put on hold 30-50mins each time then cut off!!!! And App changing the day we left (3rd July) didn't help as became a 'chat' room! So so **bleep**ed off. Data roaming enabled in settings. Any thoughts what to do?
07-07-2023 02:41 AM
@cpw : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
07-07-2023 07:10 AM
What happens when you try this site?
Do you get redirected to an EE add-on page, browser error or does it work?