11-12-2021 07:15 AM
I'm in Greece and I can't get mobile data connection, Even though my plan includes it and I've reset my phone, etc.. I can only use WiFi, but can't make calls or receive calls.
13-12-2021 08:02 AM
Thanks for getting back to us @Rajjas.
As we have no account access here, I would recommend getting in touch with our customer care team who can ensure everything is active on your account.
The team can be contacted on our international number which is +44 7953966250, alternatively logging in to your My EE and using the online chat service.
Please keep us updated.
Katie.