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Community Activity
I cant see my simcard and plan on my dashboard
hello, ******** was my number, I registered in my name with EE support, now it got disappeared and my sim no longer works in my phone, I live outside of the uk, is there a way or a solution that brings me same number back? [mod edit: removed person...
No WPA2(AES) config in Main advncd settings now incompatible with Smart Plugs
Just had a full reset performed remotely by EE agent to solve a digital voice issue. Before the reset I had a perfect wifi setup plus 3 EE extenders, with no issues.Post update none of my extenders worked and none of my smartplugs worked. I reset ...
PAC
Hi I have been waiting for 3 days on my old number transferring over - is this normal? Can I actually get to speak to someone from customer service?
New sim for gates
Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...
Service my phone
I was wondering if I could still take my phone to the nearest EE shop for an MOT/Service, If so is it still free or do I have to pay for it? My phone is a bit slow and sluggish at the moment.
USA data
I’ve just landed in the USA and as per usual EE have sent a text saying “To access your UK plan allowances you can choose either a £5 24-hour or £25 7-day Zone 1 Pass. Visit http://add-on.ee.co.uk for free to purchase.”however when I click the link ...
Unable to get free watch data that's included in my plan
I would like to know if anybody else has been told that they cannot get the free watch data that is included in their mobile plan.I have the Full works tariff that includes free watch data. I have just got a Galaxy Watch 7 so contacted EE to get the ...
New Contract
Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA
Invoices
Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so a very loong time but I am thinking about changing network ...
Dates for Contract change and bill schedule mismatch
Hi, Informed that existing broadband contract (with EE) finsihes on 02-04 (with high 40GBP new monthly rate if no action taken ) , signed up today for new contract (with EE) informed by emai lthat new contract begins on 14-04. What happens in the...
