Need to contact EE from Australia

Tumbleck · ‎02-08-2023

I need to get in contact with EE from Australia about my contract. I cannot make international calls on my mobile and my EE app constantly say it is undergoing maintainence. I have tried the online chat which was useless. I just need to talk to someone real. What can I do?

EssexBoyEE · ‎02-08-2023

+44 800 956 6000

Tumbleck · ‎02-08-2023

Not helpful I'm afraid. I can't make international calls from my mobile

Leanne_T · ‎02-08-2023

Hi there @Tumbleck

Thanks for coming here.

Sorry you would need to call us from any other phone or using a calling app to speak to our mobile care team about your contract.

Thanks.

Leanne.

XRaySpeX · ‎02-08-2023

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

noreen11 · ‎28-07-2025

EE are useless. The app is rubbish it doesn't work.

Leanne_T · ‎28-07-2025

Hi @noreen11

Thanks for coming here.

Could you let us know some further details on your query and we will see what we can do to help?

Are you roaming and unable to get in touch? Are you able to log into the EE app?

Speak soon.

Leanne.