27-07-2025 06:58 PM
My phone bill is way too high a month
27-07-2025 07:31 PM
@Lianne323 Your only paying what you agreed to pay each month including the yearly price increase for the duration of that contract.
If you have any out of allowance charges your bill will show these. your can’t lower your tariff to a cheaper one until your within your upgrade period. If you are struggling financially to pay the bill you will need to call customer support and explain your situation.
27-07-2025 07:41 PM
Not sure whether you're querying why your bill is higher than you'd expect... in which case the next question is to ask whether there's any specific item on your bill breakdown you're unsure about?
Or is there another question about your bill? Do you believe there's an overcharge or something else?