Mms
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19-05-2023 11:53 AM
I have an IPhone 13 Pro.
today it won’t send an MMS. I’ve checked all the setting and they seem ok.
if I turn MMS off the failed message will send. But I can’t send anymore photos that way because the camera option doesn’t show in the text field.
if I turn MMS back on, the camera option is available so I can select a photo, but it fails to send. Turn MMS of again and it will send.
any ideas please.
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19-05-2023 01:55 PM
I’ve just sorted it thanks.
turns out that even though my EE app said I had an unlimited cost cap, it was in actual fact set at £5. There wasn’t enough left to send the photo. Why it would send when I turned MMA off though I’ve no idea.
I had done the software update this morning too.
Thanks for your help.
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19-05-2023 01:44 PM
@MickSprack have you tried updating your device to the newest software, which is 16.5 this was released yesterday.
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19-05-2023 01:55 PM
I’ve just sorted it thanks.
turns out that even though my EE app said I had an unlimited cost cap, it was in actual fact set at £5. There wasn’t enough left to send the photo. Why it would send when I turned MMA off though I’ve no idea.
I had done the software update this morning too.
Thanks for your help.
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19-05-2023 01:58 PM
Thanks for coming back to let us know, @MickSprack
Chris
