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Community Activity
Data Roaming Not Working Again and Can't Get Through to 150
How do I get EE to set up roaming so that it works each time I go abroad? I had the problem on holiday twice last year, again in January and now in the USA I find that I'm ok for calls and texts but data roaming won't work. Yes it's enabled on the ph...
Voice calls not working while roaming
Hi,I have a same problem. I use Pay monthly sim from EE, and travelled to India from UK a couple of days ago. Before travelling, I enabled Roaming and set the spend cap and also enabled the roaming on my device. I can use data services, however I can...
Father moving into retirement home - cancellation fee
Hello,We had to amend the BT bill to my Dad's name (he's 86 years old) as his partner passed away in Dec 23 - we did this at the start of 2024 but the caller said to me that we had to move him to a digital contract / line and wouldn't be any trouble ...
basket
can some one help cant clear my basket ,i have cleared all information and cookies aswell
Nothing but problems. Why is it when you have a problem with your broadband and
Why is it that when you have a broadband issue and open reach need to send an engineer. EE think that a 10 day wait is OK. No Internet, phone, sky etc. No urgency in their actions. Is this their idea of customer service?
Resolved! Now TV still active after cancelling EE TV
Hello, I have a similar issue to this post https://community.ee.co.uk/t5/TV/Now-TV-EE-TV/td-p/1338594Essentially placed an order for EE TV in the middle of last year and activated Now, however, I then needed to cancel the order but the Now subscripti...
Open reach reachable?
Fault on the line a week ago. Engineer left saying it was ivy up a pole but our fibre comes underground. Now I hear nothing for over a week. EE say they can do nothing. Is this true?
Returning old equipment
I’ve returned my old Bt kit after changing to Ee, but keep getting messages reminding me to do so. the message says I can reply with the tracking number so they can update their systems- but it’s not allowing me to send a message.other than hanging ...
Sport HD channels not working
I was recently migrated over from BT to EE for broadband and TV, and my migrated package included 'Big Sport' (nowTV sports channels + BT/tnt sports) as well as the HD upgrade.However, my sports HD channels on the provided ee TV box simply do not wor...
