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HELP! - Lost phone

ashcooper75
Visitor

‎25-07-2022 05:25 PM

Hey, I am trying desperately to contact EE from the states where I am currently to report my phone lost, but keep getting cut off, is there a way of reporting online does anyone know? I can't find anything but this is crazy!! Any help appreciated 🙂

 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎25-07-2022 05:31 PM

@ashcooper75 : If you're on contract just use the Contact EE above > Lost or Stolen for Live Chat.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

‎25-07-2022 05:46 PM

Hi there @ashcooper75

 

Thanks for coming to the community.

 

To report the phone as lost, you would need to call us on +44 7953966250.

 

Our Mobile Care team will block the phone SIM card and send you a replacement with the same number.

 

Please see our What should I do if my phone is lost or stolen? Help page for more details.

 

Leanne 🙂

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