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Messaging not working

Towcesterspurs
Visitor

‎27-11-2022 05:25 PM

Messages with photos not sending 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-11-2022 05:34 PM

@Towcesterspurs  Are you on contract or PAYG ?   Are these MMSs or via iMessage?   If it’s an MMSs have you enabled MMSs on the device?  If you’re a PAYG customer you need credit on your account to pay for each MMS you send as MMSs are chargeable.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎27-11-2022 05:45 PM

@Towcesterspurs : For most phones, you can download the MMS settings needed from the online set up tool

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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