The EE Community

Where's the online chat to speak to someone?

 I'm wanting to talk to someone about my account but there's no option for live chat any more and I don't want to phone. How do I access the live chat?

Data

Hi, I recently bought an EE SIM card and topped it up with £35. I purchased a data pack through my account and received a text message saying it’s active for one week. I’ve turned on data roaming and mobile data, but I still can't access the internet...

Grassroots football sponsorship

Hi EE, We established our girls football teams  4 years ago with one side, and now have 7 teams and over 100 girls actively playing football. The U11s team for next season is looking for sponsorship for new kit as they transition to 9 a side.wondered...

Can't call or receive calls Indonesia

Hi, I've tried finding my answer in other chats, but I've had no luck.I am in Indonesia and I can't make or receive any calls.  My global roaming activated since before, no set spend cap, network selection is automatic... I have purchased a local esi...

App is not working

Account has been wrongly cancelled

I added my son to my account was told to collect SIM in my local store on a certain date, went in no SIM had been delivered (this was a Friday) was advised to come back on the Tuesday. Returned on the Tuesday no SIM arrived but the sale assistant cou...

Golf For Grace🩷

Hi E E Community.I was wondering if you could help us?I’m organising a charity golf day in memory of my beautiful daughter Grace勺.With all proceeds going to the Teenage Cancer Trust Ward at the RVI in Newcastle where Grace勺 was diagnosed with leukaem...