04-10-2023 11:59 PM
Had nothing but problems since I moved from BT to EE a few weeks ago. And to top it all off, my data roaming has now stopped while I'm currently abroad. It was working for the first 4 days and now nothing on any of my family's SIMs.
05-10-2023 07:40 AM
Good morning @SHEPPIO.
Welcome to the community.
I am very sorry to hear this has happened whilst you are abroad.
Are you aware if you are still connected to a network?
Does your account have a spend cap? you can check this by logging in to your My EE account.
Katie
05-10-2023 08:18 AM
Do you still have voice roaming & text roaming? In other words, is it only mobile-data that is not working?
Does your phone still show a connection to a local network? And is this problem consistent across all the available networks in your host country?