Community Activity
Mobile Data barely working
Hi I'm based in Northern Ireland. I've a Pixel 8 Pro phone, on a SIM only package.I've noticed over the past week, that when I'm not on WiFi, I lose access to the majority of my apps stop connecting to the internet. WhatsApp messages won't send, I ca...
Can’t add an email address to profile
I am trying to start a sim only contract with EE, but in the checkout it says I do not have a valid email address and I couldn’t continue with the purchase. After some research online I discovered that I need to add an email address to my EE account...


I require a VAT Invoice
I require a VAT Invoice
URGENT: EE Content Control: Whitelist our website domain
Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at: https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...
Home phone adaptor
I've received two phone adaptors I do not require as i use my own router. I can see online we rent the routers and we will be charged if we don't return them but no mention of the phone adaptors.How much do EE charge if I don't return the phone adap...
Resolved! BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
Add ons
I have Apple one as a free add on but can’t activate it on my phone. Just keeps telling me I need a subscription for whichever service I try. Why? What have I done? Who did I upset?
I have the same problem, although there is no option for a call, just an SMS. Tony
Resolved! How do I access online chat