20-06-2023 04:07 PM
Hi, I'm currently roaming in Ireland and have an active subscription. While my data usage is being debited from my data allowance, on Saturday I was charged £1.40 for a call to an Irish mobile rather than it being debited from my minutes allowance as per https://ee.co.uk/help/help-new/roaming-costs/countries/ireland
20-06-2023 06:10 PM
Hi @Roithriun
Welcome to the community.
I recommend speaking to our Mobile Care team so they can take a look at this for you.
Chris