Internet

BartSiskin
Explorer

Hi there,

I went to Poland for a holiday and it is looks like EE change the rules regarding roaming.

Since I landed I have received a message from EE that I need to buy a pack to get an access to my free data and minutes.

I have bought this pack for 10 quit for a 7 days and I still haven't got any connection with the network.

Can you advise what to do next? 

Same phone for 4 years with the same settings. Last time have been in Poland in March and everything works fine then.

1 SOLUTION

Accepted Solutions

Sorted.

I have changed network in manual settings.

That helps.

 

Thanks

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@BartSiskin  You now need to purchase a roaming add on with PAYG and you say you have done this,  have you tried restarting the device since you purchased this add on ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Sorted.

I have changed network in manual settings.

That helps.

 

Thanks