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Internet in the EU

Natals
Investigator
Investigator

Good afternoon. Please tell me how I can order a package with the Internet in the EU? At least 50 G and how much will it cost? Thank you.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Natals   You make an order for what you want that covers your needs you then purchase the relevant add on that keeps the cost down for the time spent in the EU..  how long are you in the EU for as anything over 11 days you’ll be better off purchasing the roam abroad pass at £25 per month. Roaming also has a fair usage policy,  you can roam for 2 months in any 4 month period after this you might be charged international costs.   To have 50Gb per month you’ll have to be a contract customer and to be a contact customer you have to pass a credit check and you’ll then be tied in to the contract for the term that you agreed too this will be 12 or 24 months.      You can find sim only deals HERE These are minimum term contracts which mean you pay the contract fee for the duration of that contract or you pay off the contract to terminate it early.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Natals : You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.47 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £25 / billing month.

On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither or you don't have an active pack, you will be paying standard rates for calls & texts & need to buy a PAYG add-on for data.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Natals   You make an order for what you want that covers your needs you then purchase the relevant add on that keeps the cost down for the time spent in the EU..  how long are you in the EU for as anything over 11 days you’ll be better off purchasing the roam abroad pass at £25 per month. Roaming also has a fair usage policy,  you can roam for 2 months in any 4 month period after this you might be charged international costs.   To have 50Gb per month you’ll have to be a contract customer and to be a contact customer you have to pass a credit check and you’ll then be tied in to the contract for the term that you agreed too this will be 12 or 24 months.      You can find sim only deals HERE These are minimum term contracts which mean you pay the contract fee for the duration of that contract or you pay off the contract to terminate it early.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.