Interned data outboard

[Lukasz91]

Hello i m in Greece right nownon my holiday i activated roaming i bought data however i my data internet dosent work i cant even call from here to Uk number . Can you help me with that please 

[Chris_B]

@Lukasz91  purchasing add-ons doesn’t enable roaming. This is done by calling customer services or by texting ROAM to 150.   You can use live chat and that’s available via your online EE account.  You’ll need to wait for it to popup before you can live chat. 

[bristolian]

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@Lukasz91 wrote:

i activated roaming

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How did you do this?

Does your phone show a connection to any Greek networks?

[XRaySpeX]

@Lukasz91 : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.