Internation dial tone when In UK
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06-12-2022 11:28 PM
I’ve had two calls recently where the caller has advised they’ve had an international dial tone when calling me, making it look like I’m abroad.
I’ve been at home on both occasions connected to WiFi calling.
Any idea why this is happening?
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11-12-2022 01:17 PM
People tell me that when they call my phone they are getting a foreign ring tone, even though I am in the UK.
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11-12-2022 01:50 PM
when people are phoning me they are hearing the international ring tone. I am in yorkshire so not near any boarder have reset phone but still happening
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11-12-2022 02:39 PM
Hi @5555greenwood.
I'd recommend getting in touch with our Tech Care team about this.
They'll be able to help you further.
Jon
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11-12-2022 02:39 PM
Hi @Millerman67.
I'd recommend getting in touch with our Tech Care team about this.
They'll be able to help you further.
Jon
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11-12-2022 03:10 PM
have you ever tried to speak to anyone in person from ee
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11-12-2022 03:48 PM
@Jon_K : Suddenly there have been a few reports of this over the last week. Something's been introduced into the system.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-12-2022 03:53 PM
@Jon_K : Yet another! It can't be an account issue.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-12-2022 03:54 PM
Thanx i had been having trouble phoning abroad. this was sorted then the ring tone thing happend so didnt know if they were conected
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11-12-2022 04:01 PM
what phones are you all using ? Mine is an iPhone and I think I’ve stopped this by turning off “Allow calls on other devices” since I turned this off I’ve not had anyone saying “are you abroad”
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11-12-2022 04:20 PM
@XRaySpeX wrote:
@Jon_K : Suddenly there have been a few reports of this over the last week. Something's been introduced into the system.
Indeed so. It's not consistent though.
Any attempts to reset phones etc are likely to have zero effect either - it's not the terminal device that generates incoming ringtones.

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