Im in Brazil and my account has been suspended

Nathy2
Visitor

‎08-01-2025 02:07 PM

Im in Brazil and my account has been suspended. 
What  can I do ?

0 Helpful
2 REPLIES 2
Peter_W
EE Community Support Team

‎08-01-2025 04:26 PM

Hi @Nathy2.

Thanks for reaching out to us here on the EE Community. 

If it's due to an outstanding bill that this has been suspended, you can find details on the support we have available here.

If you're abroad at the moment you can call from any mobile, including international networks, on +44 7953 966 250.

Peter

XRaySpeX
EE Community Star
EE Community Star

‎08-01-2025 05:11 PM

@Nathy2 : How do you know it has been suspended? Is it that it is just working there? If so, it won't be suspended but just that your roaming has not been activated.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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