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People on ee can’t ring me

Canterbury
Visitor
 
3 REPLIES 3
_MrR_
Scholarly Contributor
Scholarly Contributor

Have you recently ported your number between networks? 

Sometimes a split port can cause something like this.

Schockwave
EE Community Star
EE Community Star

Hello @Canterbury ,

Welcome to the community,

Are you a new customer and just ported your number over? If that is the case, have you received a message from EE saying the porting is complete? You may need to reboot your phone or wait until this evening to see if it all wrks.

Are you able to make phone calls yourself, or why can people not ring you? Please give us more information in order to help you.

Do you have an EE signal showing on your device?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Are you an EE customer, or user of another network?

Use the "reply" function and put further details of your issue in the body of the message.