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I pay 500 min in london uk and is not working dubia

1kujog
Investigator
Investigator

‎26-12-2022 04:59 AM

 
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5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎26-12-2022 05:25 AM

Hi @1kujog 

Can you p,lease clarify your question. 

Did you buy a PAYG SIM in London? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star
In response to Northerner

‎26-12-2022 05:59 AM

& are you trying to use it in Dubai? If the answer to both Qs is "Yes", then a PAYG pack's allowances are only valid in the EU. You will need to pay for all your calls whilst there. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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1kujog
Investigator
Investigator
In response to XRaySpeX

‎26-12-2022 06:03 AM

I say ee team before I came to Dubia I’m going to Dubia 

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1kujog
Investigator
Investigator
In response to Leanne_T

‎26-12-2022 06:04 AM

Now I’m in dubia can I use my mobile pls if the answer is yes how 

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Leanne_T
EE Community Support Team
In response to 1kujog

‎26-12-2022 07:47 AM

Hi @1kujog

Thanks for coming here. 

You can find charges for using a pay as you go SIM in Dubai here. 

Leanne.

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