19-08-2022 08:33 AM
Firstly, I am new to this so forgive me if I am posting in the wrong place. I need records to support a court case. It is one phone number going back around two years. Date and time of calls to and from the number.
Also, I need to print off text conversations from my iPhone. Any advice appreciated.
19-08-2022 08:35 AM
Hi @robj456
For call information your solicitor will need to request this from EE.
As for text these are not recorded.
Thanks
19-08-2022
08:58 AM
- last edited on
19-08-2022
09:05 AM
by
DanielPA
Thanks for your suggestion. I phone EE and they have put in an access request which goes back 6 months and may go back 12 months. I am waiting for the results. They also helped me with screenshotting texts so I can email them to myself and print. Very good service from EE
Best Regards
xxx xxxxxxxx
+xx (x) xxxx xxx xxx
[Mod edit: Please do not post personal information on the public board. Thanks!]
19-08-2022 11:18 AM
Have you bought Itemised Billing for £2.50 pm? That would list your outgoing calls & texts, but it is not retrospective.
You could perhaps submit a Subject Access Request (SAR) by using the online GDPR Form. That should include outgoing calls & texts but not their contents. It normally takes up to a month but could take up to 3 months.
EE keep no record of incoming calls.