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I'm in France and think my phone is blocked. Please help!

Bjomills
Visitor

I'm hoping someone can help.

I travelled to France yesterday. Remembered to set up roaming whilst on Eurostar, just before leaving Kent.

From France, tried to increase my spend cap, but didn't seem to work. I think my phone was blocked whilst I was trying to remember my password.

As it's blocked, I can't ring EE Customer Services to resolve the issue!

Any advice?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Bjomills 

Welcome to the community.

Are you able to manually find and connect to a French network? Does it show signal bars?

Chris