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I’m Deaf How I chat to EE customer service

Maddog-Roz
Visitor

I’m Deaf How I chat to EE customer service

reason complain voicemail 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Maddog-Roz ,

Welcome to the community,

You can chat here:

https://ee.co.uk/help/contact-ee/account-billing

There is the relay for deaf customers as you can see, text relay.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Maddog-Roz ,

Welcome to the community,

You can chat here:

https://ee.co.uk/help/contact-ee/account-billing

There is the relay for deaf customers as you can see, text relay.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team

Hi @Maddog-Roz 

Thanks for posting on the community. 

The link @Schockwave has provided has information on using the Text Relay service to get in touch with our mobile guides. 

If you're having problems with the voicemail, this maybe something we can help you with on the community, if you would like to post some extra details? 

Thanks very much. 

Leanne.