It is not my personal achievements but justifying my experience and expertise in this area, you are the one who challenged how I can make these statements and accused me of "spouting". I have no idea why you are defending EE or have any interest in this thread as you clearly are not affected by it in any way. I am unsure why you feel the need to come on here solely with the purpose to upset people raising legitimate grievances. It does not matter if you think they are illitigatement, you do not know the context or the detail; nor does it matter if you think EE were justified.
You are correct the fundamental issue is that EE decided to shut down a service and that is what the lion-share of people on this thread are unhappy about, please leave us to be unhappy and contribute elsewhere perhaps were you can be helpful rather than needlessly aggressive and offensive.
I also sold my business in March, the pandemic is awful and all the more reason why everyone should be compassionate and helpful to each other. I am expressing my view, you can disagree with it by all means but there is no reason to get personal. It is not about keeping a select few customers happy, this service is vital in a number of contexts, not for satisfaction but to meet requirements. This is why in some, maybe most cases people are leaving.
I suggest we leave it here as we are not going to see eye-to-eye on this and I am sure we both have better things to do. I will continue to protest where I see relevant and hope, probably in vain, that EE reverse this decision.
