Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I cant make or receive calls today

JamesSo
Explorer

‎12-09-2023 04:51 PM

I cant make or receive calls today.  I have a monthly EE contract.  Can't do network nor whatsapp either.  I don't have other phone so can't call 150.  Tried to switch off the mobile and switch on again but it doesn't work. It seems no network suddenly but I could make call yesterday.  Can someone please help?

0 Helpful
2 REPLIES 2
JamesSo
Explorer

‎12-09-2023 05:05 PM

Add: When I tried to make calls, there was no tone and it ended with "call failure".  Appreciate the technical support would help me.  Thank you!

0 Helpful
Christopher_G
EE Community Support Team
In response to JamesSo

‎12-09-2023 06:49 PM

Welcome to the community, @JamesSo 

Sorry to hear about your phone troubles. Could you try checking the status of the network in your area on our coverage checker please? Just pop your postcode in and hit 'check status'.

Thanks

Chris