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I can't send text messages and do calls on my phone.

they4sieq
Investigator
Investigator

‎28-07-2023 10:35 AM

I was bought EE PAYG Sim Card in UK. When I land at Poland, I can't send messages on my phone. When I switched my sim card to Huawei Y5 2018 it doesn't work nothing, LTE, Text messages and calls. I switched this EE sim card to previous phone to check this and the same. I have announcement when i do call "Your calls are not cofigured" or something like that.

0 Helpful
12 REPLIES 12
they4sieq
Investigator
Investigator
In response to XRaySpeX

‎28-07-2023 12:52 PM

I have full 10 pound pack (8gb, 500 minutes, and unlimited texts) and 2 pound on credit.

0 Helpful
Leanne_T
EE Community Support Team
In response to they4sieq

‎28-07-2023 01:13 PM

You would need enough credit on your account to purchase the add-on @they4sieq 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to they4sieq

‎28-07-2023 01:42 PM

You pack is useless there w/out buying a "Roam like Home" add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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