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I can’t receive text messages

Solvitaaa88
Investigator
Investigator

Suddenly I can’t receive text messages but can send them. Can someone help please, thank you.

12 REPLIES 12
Leanne_T
EE Community Support Team

Morning @Solvitaaa88 

Thanks for coming back to me. 

In this case, please get in touch with our tech guides on either 150 from the EE phone, or 07953 966 150 from any other phone, The team can check everything at our end and see what could be causing this for you. 

Let us know how you get on 🙂

Leanne.

Morning Leanne,

What I should text when sending message to 150 please? Thank you. 🙂

 

 

Leanne_T
EE Community Support Team

Hi @Solvitaaa88 

You would need to call 150 from the EE phone if possible, or if no calls will connect please try another phone and call the number above 🙂

Leanne.