Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I am in Canada for 25 days

Mahmood5512
Visitor

‎09-09-2023 03:55 PM

I am in Canada I add icon many more time for roaming 15 /m but every time msg show technical problem try again 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎09-09-2023 04:26 PM

Hello @Mahmood5512 ,

Welcome to the community,

If on contract, did you activate roaming on your account before going abroad?

Do you have signal and did you get the welcome message from EE?

Not sure what you mean by icon and 15/m?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star
In response to Schockwave

‎09-09-2023 04:36 PM - edited ‎09-09-2023 04:36 PM

OP is saying that he bought the Roam Abroad Pass for £15 per calendar month but is not saying whether he texted ROAMING to 150 before he left UK to activate roaming on his EE a/c.

@Mahmood5512 : Having a roaming billing add-on doesn't of itself activate roaming on your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP