How to forward calls to my Denmark number

[peterben]

How can I set up call forwarding to my Denmark number. 

Call forwarding  on  settings on my UK iPhone 11 does not work.

[Ali_A · Accepted solution]

Hi @peterben 

Welcome to the Community!

You can set up either a Conditional Divert, where it only diverts of there is no answer or busy, or Unconditional Divert where it will divert all calls that come in.

Whilst diverting your incoming calls to voicemail is free, calls diverting to your Denmark number will incur a charge on each diverted call. 
The cost of the diverted call can be found in our International Calling | EE | Denmark page. 

For iPhones you can only set up the call divert by using our IVR service. 
Just call 150, select the options for mobile queries, followed by option 1 > option 3 > option 3 > option 1 > option 1

Alternatively, if you have access to an android device, you can pop the SIM card into it. Go into the phone app > settings and set up the call divert option. 

Hope this helps! 

Ali 

[Schockwave]

Hello.  @peterben ,

Welcome to the community.

You need to pay to have it forward to your danish number, it will not be free, but not sure you can do that.Did you also put in the prefix for Denmark?

[bristolian]

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@Ali_A wrote:

You can set up either a Conditional Divert, where it only diverts of there is no answer or busy, or Unconditional Divert where it will divert all calls that come in.

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Conditional diverts generally offer 3 conditions.

Unreachable, no answer or  busy.