Hi,
I paid £15 for roaming and it doesn’t work. As EE have removed customer services (can’t call and speak to anyone anymore) does anyone have any advice on how to activate roaming that isn’t listed on the website? Roaming is switched on in my phone settings, I paid for £15 roaming add on , my spend cap is set to £30 and finally I have switched my phone on and off and on several times.
This happened last time and no resolution was found. It does appear to be one of the brexit benefits that we won. I have three lines with EE and two work as contract start date was pre June 2021, so this only impacts contract started December 2021.
it does seem likely that I will need to leave EE to a provider that can provide roaming and customer service.
