cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How far in advance do I purchase the roaming add-on?

Casw
Explorer

How long before I travel should I buy the £15 roaming pass to use my phone in the USA? Also, is it valid a month from purchase or will I need to renew it while I’m out there as my regular bill will be generated while I’m there? Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Casw   Purchase it a day before you fly and you’ll need to cancel it’ll when your are back in the UK.     It’ll automatically renew until you cancel it.  

Don’t forget to text ROAMING to 150 so roaming is enabled on your account, purchasing add ons doesn’t enable roaming,     Having roaming enabled means you can connect to a roaming network and the add on allows you to use your allowances when abroad     Do this now as it doesn’t hurt having this enabled and it’ll not cost you anything. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Casw   Purchase it a day before you fly and you’ll need to cancel it’ll when your are back in the UK.     It’ll automatically renew until you cancel it.  

Don’t forget to text ROAMING to 150 so roaming is enabled on your account, purchasing add ons doesn’t enable roaming,     Having roaming enabled means you can connect to a roaming network and the add on allows you to use your allowances when abroad     Do this now as it doesn’t hurt having this enabled and it’ll not cost you anything. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you!

XRaySpeX
EE Community Star
EE Community Star

The Roam Abroad Pass is charged £15 per billing month from the billing month you order it (text ROAMING PASS to 150) to the billing month you cancel it (text STOP ROAMING PASS to 150).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP