How do I speak to a real person

[Tannabelle]

Where have the customer support numbers gone? How do I speak to a human being

[mdonnelly]

Hello Please advise how I speak to a real person, the EE website does not provide any information an all call options have been listened to.

[mdonnelly]

That is not helpful as all options have been tried

[James_B]

Is it something we might be able to help you with in the community @mdonnelly?

James

[VickyT1]

I was offered a trial Apple TV  subscription.  According to the website I have signed up for a 6 month free trial (which is what I was expecting).  On the Apple site it says I have a one week trial.  I cannot make any headway through the usual ee messaging and live chat seems to have disappeared.  I was messaging an agent just now but they just sent me the same reply - a link to follow which I had already done.

Extremely frustrating.

How can I talk to a real person?

[Katie_B]

Hello @VickyT1. 

Thanks for coming here. 

Our customer care team can be contacted by calling 150 from an EE handset. 

Alternatively, you can call 07953 966 150 from any landline or provider. 

Katie