How do I change my phone number

[stephenjames1]

I’ve changed my phone number a few times over the years and I was just wondering how I change it again and how much it would cost? 

[stephenjames1]

I’ve changed my number a few times the past couple of years, and I was wondering if I’ll be able to do it again and if so how much it would cost? 

[XRaySpeX]

@stephenjames1 : Call CS to change your mobile no. It will cost £36.

[mikeliuk]

Potentially you may be able to do this more cheaply by obtaining a PAYG SIM from another provider, requesting a PAC and providing this to EE.

https://ee.co.uk/help/help-new/getting-started-and-upgrading/keep-my-number/how-do-i-transfer-my-num...

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/switchi...

Your mileage may vary and if this does work, I would like to hear about it. 🤓

[Leanne_T · Accepted solution]

Morning @stephenjames1

Welcome to the community. 

If you would like to change your mobile number, please give us a call and the team will get this sorted for you 🙂 

You can call us on 150 from an EE phone, or 0800 079 8586 from any other phone.

The charge for changing your number can be found in our Non-Standard Charges guide.

Thanks 🙂

Leanne.

[bristolian]

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@mikeliuk wrote:

Potentially you may be able to do this more cheaply by obtaining a PAYG SIM from another provider, requesting a PAC and providing this to EE.🤓

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A PAC is, by definition, for moving providers and keeping your mobile number - which is the opposite of what the OP in this thread wants to do.

Using a STAC (Service Termination Code) may work, but that's a different thing from a PAC, and the advice to call EE C/S is certainly the easiest.

[mikeliuk]

Hi @bristolian ,

Is it possible to have two SIMs for a long time with two different providers and then request a PAC from one provider to port the number to the other provider and SIM? 🤓

Edit: I'm proposing that the OP clobbers the unwanted number. We both agree that the OP does not want to port the unwanted number and this would cause a contract to be wrongly cancelled. I can see how a person could accidentally do the wrong thing though.

[09ashtonj]

I want to change my phone number 

[Katie_B]

Hello @09ashtonj. 

Thanks for coming here. 

If you wish to change your mobile number please give us a call and speak with our customer care team who will be happy to help. 

Katie