Hi, I am on roaming and I try to activate the voicemail, not working

AnaKiss · ‎14-08-2022

I texted VM On to 150, I received the confirmation , i set up the message , but the calls are not going to the voicemail. Even with the phone off the phone is ringing. What I should do for the voicemail to work ? Thank you

Jon_K · ‎15-08-2022

Thanks @AnaKiss.

I'd recommend getting in touch with our Customer care team so they can check your account and help you get voicemail set up.

Jon

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XRaySpeX · ‎14-08-2022

@AnaKiss : Try texting VM OFF then turn off/on the device and then try VM ON.

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AnaKiss · ‎14-08-2022

Did that as well , not working 😞

Jon_K · ‎15-08-2022

Hi @AnaKiss.

Do the calls go to voicemail after ringing, or just ring out?

Jon

AnaKiss · ‎15-08-2022

Hello Jon, just ring out . It' s not going to voicemail at all ! Thanks

Jon_K · ‎15-08-2022

Thanks @AnaKiss.

I'd recommend getting in touch with our Customer care team so they can check your account and help you get voicemail set up.

Jon