Going abroad

Stacie6
Investigator
Investigator

Hi, 

is there a one off payment to  be able to use your phone abroad? 

14 REPLIES 14

I am currently abroad but didn’t activate my data before I left. Now I can’t text or call because I am not connected (I’ve found some wifi) how can I activate it? 

HellyG
Investigator
Investigator

I am currently abroad but didn’t set up my data roaming before I left. As I am not connected I can’t text or call (I have found wifi to send this). What can I do? 

Leanne_T
EE Community Support Team

Hi @HellyG 

Thanks for coming to the community. 

Are you with us on pay monthly or pay as you go? 

Do you have signal showing? 

Leanne 🙂

Hi, 

I’m pay monthly and no. I can’t get a signal. 

Helly

Leanne_T
EE Community Support Team

Thanks @HellyG 

If you did not activate roaming before travelling by texting ROAMING to 150, you would need to get in touch with our mobile care team by calling +44 7953966250 from any other phone or calling app. 

Leanne.