2088679members
651online
1295149posts
Community Activity
Resolved! Multiple upgrades at once
I am due upgrades on 3 of the 4 mobile phones I have. Trying to do this online is proving difficult.I choose the first phone to upgrade and go through the process and it wants me to apply the order for that one phone, setting up the 2 direct debits n...
EE deal can't be matched again
I spoke to an EE telephone advisor who offered me an upgrade deal on 5G Smart Hub (unlimited). They couldn't match Vodafone or Threes deal, however they were willing to waive the upfront cost and take 10-15% off the online advertised monthly bill.I w...
Resolved! Unable to record anything on Channel 5
Trying to record any C5 programme from the guide screen results in a message "Unable to recored this programme please try later" Yes I have tried resetting the box and no difference. been like it for a few days
Digital Voice issues
HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...
T-mobile sim
I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer send text alerts.Is it still possible to transfer the number to an ee payg sim?
Resolved! Can’t make groups
Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...
Resolved! Re: Remove age restriction and content lock
Hi,I want to remove content lock!Thank you!
Cant buy packs with credit or pay by a card
I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...
Coverage status
Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...
I should never have contacted EE - or is that BT?!
It has taken three attempts to renew my contracts this week. I’ve been out of contract for quite a while but that was fine. I wish I’d left it that way after my experiences this week! I am now on my third attempt to put these contracts in place! The ...
