Community Activity

Resolved! Equipment return

Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...

Tina215 by Investigator
  • 105 Views
  • 5 replies
  • 2 Helpful

Now TV says no membership

Ive just got EE TV set up and now TV is saying there is no membership  I am logged in with the same email as my EE account and is asking me to pay how do I fix this 

myers89 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Advice on broadband switch

Hello guys and gals,I need some advice about what will happen with my old subscriptions and direct debits after my switch from TalkTalk ADSL broadband to EE Full Fibre 500 broadband.For nearly 20 years, up until last Tuesday (29 April 2025), I had fu...

Primord by Visitor
  • 31 Views
  • 1 replies
  • 0 Helpful

Friends & Family code not working

Trying to order new sim only plan - all rounder for iPhone - but site is not letting me apply F&F code. Getting below error message. I did try with the non-iPhone all rounder plan and the code works. But I want the iPhone plan for the free Apple Musi...

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Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 36377 Views
  • 282 replies
  • 87 Helpful

Will i be charged extra

Will it cost me extra to tx me friend on weeks holiday to Italy from from the UK I'm on unlimited everything plan please help !

Kala13 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Cant buy a pack

Hello, ive been unable to buy a 10 pound pack even though i have enough credit on my account. Ive been going through the app and online trying to buy it every time. When i select the pack i choose to pack by top-up and i get a PREPAID PACKS ERROR and...