Community Activity

No Internet Connection

LOS light is solid red. I don't have a mobile phone, and it will not let me complete the network tests without supplying one. Wont let me book any sort of repair either. 

Joseph87 by Explorer
  • 33 Views
  • 3 replies
  • 1 Helpful

IPV4 vs IPV6 and cloudflare

Using a Service that uses cloudflare which struggles to always keep connected. on making it work on my broadband i had to switch off IPv6 address allocation under http://192.168.1.254/IPv6.htm . it got me thinking why have i got to do this if EE are ...

Russkil by Investigator
  • 339 Views
  • 2 replies
  • 0 Helpful

Resolved! Switch 2 preorder says out of stock

I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...

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HarryS74 by Investigator
  • 521 Views
  • 8 replies
  • 3 Helpful

TV must be via Ethernet

After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...

Setter139 by Contributor
  • 146 Views
  • 7 replies
  • 2 Helpful

Activation of TNT Sport FRUSTRATION!!

Hi, I have been unable to activate TNT Sports since the start of my contract - regardless of how many times I have rang the support team. I have been passed to TNT Support for EE and back to EE from TNT - every single time I try (regardless of device...

Mejohne by Investigator
  • 15 Views
  • 0 replies
  • 0 Helpful

Resolved! Netflix Addon cancelled? Charged my bank £12.99

[1]   "We've removed Netflix Standard from your account"[2]   "Hi from EE. Thanks for upgrading to Netflix Standard for £7 a month"[3]   Netflix charges my bank £12.99Excellent. Why doesn't the addon just cover the £12.99 "Standard" package anyway? E...

EETV WiFi Signal occasional issue.

Intermittently I need to switch off my EETV Settop box and restart it because occasionally I'm unable to use the iplayer and apps, plus the mytv seems to be an issue as it goes back to the menu like the signal isn't strong enough, once I've switched ...

sea2dog by Investigator
  • 70 Views
  • 5 replies
  • 0 Helpful