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Resolved! Xbox game pass
I purchased the meta quest 3 with Xbox game pass - I haven’t received this for nearly a month now - been through the Xbox/ee link and received a code which says nothing to activate - spoken to EE through the app and nothing except try again with a n...
Resolved! Problems with upgrading to 1.6Gbit - new account needed just for a regrade of BB
Hello all,I have called CS a few times and despite some of them being really good, I still don't know what's going on or the full truth.The short version is:I was a BT broadband customer, BT & EE do this merge or whatever.I see a good offer from EE i...
Forgot to enter pac code
I’ve just taken out a sim only contract, but forgot to provide a pac code to keep my current number and clicked to get a new EE number. Am I able to provide this pac code at a later date, if I go into a EE store will they be able to do this for me?
Cant send messages to short code numbers
I am unable to send messages to any shortcode numbers including 150. I can not see any reason why in my settings. Any idea on what could be causing it?
Roaming
My daughter forgot to connect her roaming on her phone before going to italy yesterday. She had a spending cap on which was lifted but still no joy. We have tried all the instructions as her phone is on my account. What can we do? I have tried...
SIM card
How do I get a new SIM card
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Resolved! Roaming and family account
I have an account that includes my two daughters. We are all supposed to have EU Roaming passes however it appears that I’m being charged £2.59 a day and my daughters were ok but…. When tried to add the 7 day pass for me it’s been added to one of my...
