@Chaz1980 , so long as you have the latest EE App, you will find the live chat by clicking on help, new version has come out today. Live chat is only open at the times that call centre is open.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
