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Ee hub

Lindatired
Investigator
Investigator

‎15-07-2026 02:46 PM

Hello, i am not tech savvy and i also have a meningioma growing in my brain so may sound daft

How do i get simcard out of new hub

Linda

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-07-2026 02:55 PM

@Lindatired : Depends! Remove the battery cover, press a pin in a hole, revolve the little slot cover ........?

You tell us which mobile router & we may be able to tell you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

‎15-07-2026 03:19 PM

Hi there @Lindatired 

Thank you for coming back to the community. 

We will certainly do our best to help you remove the SIM card. Can you try the advice from @XRaySpeX and let us know if this works for you? 

If you need any further help, please share the mobile broadband device you are using?

Thanks 🙂

Leanne.

0 Helpful