Community Activity

Resolved! should a prepaid card must be cancelled?

I bought this SIM card at an airport convenience store. It has been a long time since then. When I left the UK, I didn’t cancel or deactivate it. I thought it was a prepaid SIM card. I want to know whether it could have incurred any charges. I can n...

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SymonYo by Explorer
  • 84 Views
  • 2 replies
  • 2 Helpful

Resolved! Equipment return

I cancelled EE broadband in the 14 day cooling off period. I have sent the equipment back. I have proof of posting and there's tracking on the Royal Mail website to say it has been delivered to the destination postcode, which is Yorkshire XX101BT. I ...

Alliee by Investigator
  • 36 Views
  • 4 replies
  • 4 Helpful

Resolved! Can not link broadband account

I have recently switched over to EE broadband from sky.  I already have an ee mobile account.  I have been trying to link the broadband to my account but it will not work.  I have received emails saying “check out your bill by logging into to your on...

Linzage by Visitor
  • 3858 Views
  • 58 replies
  • 29 Helpful

Charges in Spain

I have arrived in Spain today for 7 days. Any advice on how to avoid high charges?any help appreciated.

WiFi calling failing

Hi, did anyone notice their WiFi calling constantly failing? Nearly every time I call or someone call me the WiFi calling fails and moves to normal signal. So normally my status bar says EE WiFi call but when I get a call it goes back to EE and call ...

qucharsky by Established Contributor
  • 56 Views
  • 6 replies
  • 0 Helpful

How do I cancel my direct debit

Such poor service will result in a massive problem for me in this matter then the hours on phone trying to fix something that is not working properly since I started my contract with your company and not only have yous lied to my face but you then go...