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EE is the worse how to leave them without paying fees

LenaMa
Contributor
Contributor

EE obviously the worse service ever I don’t have service like 98% of the time and been blocked on Facebook as the lady there couldn’t handle my honesty problem is that I can’t call the service as I don’t have siginal .. does anyone have experience with leaving EE without paying fees ? As obviously mistake isn’t on my side and I have been ignore for over month no one from EE helped they just constantly closing the cases without solving the problem . I just paid bill for my phone even when I wasn’t able to use the phone and people couldn’t reach me . 

14 REPLIES 14

No without problem I did that month ago and contacted EE … I have life to life I can’t be home on Wi-Fi all the time

James_B
EE Community Manager
EE Community Manager

Hi @LenaMa,

Please report a problem via the status checker so our network team can investigate.

You should receive a response within a day or two.

Thanks 🙂

James

LenaMa
Contributor
Contributor

Does anyone know email for EE ? Because I don’t have siginal I can’t call their line and I have been blocked on Facebook .

Northerner
EE Community Star
EE Community Star

Hi @LenaMa 

There is no email support.You can use live chat below:

https://ee.co.uk/contact-ee/account-billing/mobile

You can check your local network access here:

https://coverage.ee.co.uk/coverage/ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
garetc
Scholarly Contributor
Scholarly Contributor

If you have a Skype account you can use that to call them on their 0800 number for free.