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EE is the worse how to leave them without paying fees

LenaMa
Contributor
Contributor

EE obviously the worse service ever I don’t have service like 98% of the time and been blocked on Facebook as the lady there couldn’t handle my honesty problem is that I can’t call the service as I don’t have siginal .. does anyone have experience with leaving EE without paying fees ? As obviously mistake isn’t on my side and I have been ignore for over month no one from EE helped they just constantly closing the cases without solving the problem . I just paid bill for my phone even when I wasn’t able to use the phone and people couldn’t reach me . 

14 REPLIES 14

No without problem I did that month ago and contacted EE … I have life to life I can’t be home on Wi-Fi all the time

James_B
EE Community Manager
EE Community Manager

Hi @LenaMa,

Please report a problem via the status checker so our network team can investigate.

You should receive a response within a day or two.

Thanks 🙂

James

LenaMa
Contributor
Contributor

Does anyone know email for EE ? Because I don’t have siginal I can’t call their line and I have been blocked on Facebook .

Northerner
EE Community Star
EE Community Star

Hi @LenaMa 

There is no email support.You can use live chat below:

https://ee.co.uk/contact-ee/account-billing/mobile

You can check your local network access here:

https://coverage.ee.co.uk/coverage/ee

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
garetc
Scholarly Contributor
Scholarly Contributor

If you have a Skype account you can use that to call them on their 0800 number for free.